Introduction
Flora App (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect only the basic information required to process and deliver flower orders:
- Full Name
- Email Address
- Phone Number
- Delivery Address
We do not collect financial information (credit/debit card details), government IDs, or other sensitive personal data.
2. How We Use Your Information
We use the information collected only to:
- Process and confirm your orders
- Ensure accurate delivery of flowers
- Provide customer support and order updates
We do not sell, rent, or trade your personal information for marketing purposes.
3. Data Sharing
We may share your delivery information with trusted delivery partners only to complete your order. We will not provide your data to third parties for advertising or marketing.
4. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction. Access to user information is provided only to authorized personnel and delivery partners as necessary.
5. Children
Our app is not intended for children under the age of 13. We do not knowingly collect information from children under 13.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. To make a request, contact us at tokalatechnologies@gmail.com. We will respond to requests in accordance with applicable law.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
Contact
If you have any questions about this Privacy Policy, please contact us:
Email: tokalatechnologies@gmail.com